Privacy Policy
Terms & Conditions
Privacy Policy
Last Updated: January 19, 2026
Robin's Nest Soapery LLC doing business as Robin’s Nest Farm & Soapery (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and protected when you visit our website or sign up for our newsletter.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address (for newsletter sign-ups and communication)
- Shipping and billing address (if you place an order in the future)
- Phone number (if provided)
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of visits
This helps us understand how visitors use our website and improve performance.
How We Use Your Information
We use your information to:
- Send newsletters and updates (only if you opt in)
- Respond to inquiries
- Improve our website and customer experience
- Process future orders
We will never sell, rent, or trade your personal information.
Newsletter & Email Marketing
When you sign up for our newsletter, your email address will be stored securely and used only for Robin’s Nest Farm & Soapery communications, including:
- Product launches
- Promotions
- Farm updates
- Events and announcements
You may unsubscribe at any time by clicking the “unsubscribe” link in any email.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us analyze site traffic and improve functionality.
You can disable cookies through your browser settings if you prefer.
Third-Party Services
We use trusted third-party services through IONOS, including:
- Website hosting and analytics
- Email marketing tools
- Payment processors
These providers only receive the information necessary to perform their services and are required to keep your data secure.
Data Security
We take reasonable steps to protect your information. Any data you submit is stored using secure technology and protected from unauthorized access.
Payment information, if collected in the future, will always be processed through secure, encrypted third-party payment platforms and is never stored on our servers.
Your Rights
You have the right to:
- Request access to your personal data
- Request corrections or deletion of your data
- Unsubscribe from emails at any time
To make a request, contact us using the information below.
Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Terms & Conditions
Last Updated: January 19, 2026
Welcome to Robin's Nest Soapery LLC doing business as Robin’s Nest Farm & Soapery (“we,” “our,” or “us”). By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site.
Website Use
By using this website, you confirm that you are at least 18 years old or using the site with the permission of a parent or guardian.
You agree not to use this website for any unlawful purpose or in a way that violates these Terms.
Products & Services
Robin’s Nest Farm & Soapery provides handmade soap and personal care products. All products are handcrafted in small batches.
- Product colors, designs, and appearance may vary slightly due to the handmade nature of our items.
- We reserve the right to modify or discontinue any product at any time without notice.
Orders & Payments
- All prices are listed in U.S. dollars.
- We reserve the right to refuse or cancel any order.
- Payment must be received before orders are shipped.
- Sales tax will be collected where required by law.
Shipping & Delivery
Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, weather, or other circumstances beyond our control.
Returns & Refunds
Due to the personal nature of bath and body products, all sales are final unless an item arrives damaged or defective.
If your order arrives damaged, please contact us within 7 days of delivery with photos of the issue.
Allergies & Product Use
Our products are made with natural ingredients, including goat milk, essential oils, and botanicals.
Please review ingredient lists carefully before use. Robin’s Nest Farm & Soapery is not responsible for allergic reactions or skin sensitivities. Perform a patch test before full use.
Intellectual Property
All content on this website — including text, images, logos, product names, and designs — is the property of Robin’s Nest Farm & Soapery and may not be copied, reproduced, or used without written permission.
Newsletter & Communications
By subscribing to our newsletter, you agree to receive promotional and informational emails from us. You may unsubscribe at any time.
Limitation of Liability
Robin’s Nest Farm & Soapery shall not be liable for any damages resulting from the use or inability to use our products or website.
Governing Law
These Terms are governed by the laws of the United States and the state in which Robin’s Nest Soapery LLC is registered.
Changes to These Terms
We may update these Terms & Conditions at any time. Changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy and Terms & Conditions, please contact us at:
Robin’s Nest Farm & Soapery
Email: robinsnestsoaperyky@gmail.com
Website: robinsnestfarmsoapery.com
By using this website, you agree to our Privacy Policy and Terms & Conditions.